Shipping Policy
Last updated: May 2026
At Zarments, we aim to deliver your orders safely and as quickly as possible. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and shipping procedures.
1. Delivery Coverage
We currently deliver across Pakistan through trusted courier partners.
At this time, international shipping may not be available unless stated otherwise.
2. Order Processing Time
Orders are typically processed within:
- 1–2 business days
Orders placed on weekends or public holidays may be processed on the next working day.
Please note:
- During sales, launches, or high-order periods, processing times may be slightly delayed.
- Orders are only processed after successful confirmation.
3. Delivery Timeframe
Estimated delivery times:
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery timelines are estimates and may vary depending on:
- Courier operations
- Weather conditions
- Public holidays
- Remote delivery locations
- Unexpected operational delays
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before order confirmation.
From time to time, Zarments may offer:
- Free shipping promotions
- Limited-time delivery offers
These offers may change without prior notice.
5. Order Confirmation
Our team may contact customers through:
- Phone call
to confirm orders before dispatch.
Orders that remain unconfirmed may be delayed or canceled.
6. Tracking Information
Once your order has been shipped, tracking details may be shared through SMS, WhatsApp, or email where available.
Tracking updates depend on the courier service and may take some time to appear after dispatch.
7. Failed Delivery Attempts
Please ensure that:
- Your phone number is active and reachable
- Your shipping address is complete and accurate
- Someone is available to receive the parcel
If a delivery attempt fails due to:
- Incorrect address
- Unreachable customer
- Repeated refusal to accept the parcel
the order may be canceled or returned.
8. Delays Beyond Our Control
While we always aim for timely deliveries, Zarments is not responsible for delays caused by:
- Courier service disruptions
- Weather conditions
- Political unrest
- Public holidays
- Natural events
- Other unforeseen circumstances
9. Damaged or Missing Parcels
If your parcel arrives damaged or incomplete, please contact us within 24 hours of receiving your order.
For assistance, contact:
📧 zarments01@gmail.com
📱 WhatsApp: +92 348 3010486
Please include:
- Your order number
- Clear images of the parcel/product
- A brief explanation of the issue
10. Contact Us
For any shipping-related questions or support, feel free to contact us:
🌐 www.zarments.com
📧 zarments01@gmail.com
📱 WhatsApp: +92 348 3010486
📍 Pakistan